Go to UPRIGHT GO
All Collections
FAQs

FAQs

Frequently Asked Questions

Shani avatar UPRIGHT avatar
73 articles in this collection
Written by Shani and UPRIGHT

Upright Coach Subscription - Top FAQ

Shani avatar
Written by Shani
Updated over a week ago

HOW TO WEAR MY UPRIGHT GO NECKLACE

How to place your Necklace properly
UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Training & Tracking

Q: When is it better to use the tracking mode?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: When should I use the training mode?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do I switch between training and tracking mode?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the difference between training and tracking modes?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
The Training Plan

Q: How does it help build long term good habits?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Why is my daily goal only a few minutes?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I adjust my training plan?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: I completed my training plan - what’s next?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I train more than my daily goal requires?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the Training Plan?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Setting Your Target Posture

Q: How do I set my posture?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Does it help with forward/rounded shoulders?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How often do I need to set my posture?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Do I need to set my posture from sitting position to standing position?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Trainer Presets

Q: What does “motion range” mean?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What does “delay” mean?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the active trainer?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the standard trainer?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the stationary trainer?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What does the “trainer” feature in the app do?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Order, Shipping & Returns

Q: Where can I find Upright’s privacy policy?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Where can I buy more adhesives?

Buying additional adhesives
UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: My shipment is marked as “delivered” but I haven’t received it. What should I do?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What forms of payment do you accept?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Who do I contact for billing or payment-related questions?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is your return policy?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What is the Upright warranty policy?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I change my shipping address?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Are customs and duty taxes included in the order price?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Do you ship internationally?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long after placing my order will I receive it if I'm in Israel?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long after placing my order will I receive it if I'm outside of the US?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long after placing my order will I receive it if I'm in the US?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I cancel or change my order?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Will I receive a tracking number?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Charging & Battery

Q: How long does the UPRIGHT GO 2 battery last?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long does the UPRIGHT GO battery last?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How will I know when my device is fully charged?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long does it take to charge the GO 2?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do I charge my device?

UPRIGHT avatar
Written by UPRIGHT
Updated this week

Q: How often should I charge my device?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Adhesives

Q: How do I replace the adhesive?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Is it possible to clean the adhesives?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: What are the adhesives made of?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How long does each adhesive last?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q. My device keeps falling off my back – what should I do?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How can I get more adhesives?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Why does the adhesive stop working after I sweat?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
About your UPRIGHT GO

שאלות נפוצות לפני רכישה

כאן תוכלו למצוא את כל המידע שאתם צריכים טרם הרכישה של מכשיר האפרייט גו2
UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Where is my data stored?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Is the UPRIGHT device noticeable?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do they stick to my back?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do I turn off the device?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I sync my UPRIGHT GO device with my Apple Watch?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Is it safe to use while pregnant?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Is the UPRIGHT device waterproof?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Is the app compatible with my phone?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Does it produce any kind of radiation?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do I turn on the device?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I use the device without the app?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
LED Indicators

Q: What do the different lights mean?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: My device is blinking red – what does it mean?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Usage

Q: How do UPRIGHT devices work?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I use the UPRIGHT GO while working out?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can I wear it while sleeping?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: How do I place the UPRIGHT GO device on my back?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can more than one person use the device?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Vibration

Q: Why doesn’t my UPRIGHT GO vibrate right away when I slouch?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: The vibration is too weak – can I make it stronger?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago
Clinical & Research

Q: Do you partner with clinics and/or wellness providers?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago

Q: Can UPRIGHT GO devices be used to help with spinal conditions such as scoliosis?

UPRIGHT avatar
Written by UPRIGHT
Updated over a week ago