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FAQs
Frequently Asked Questions
HOW TO WEAR MY UPRIGHT GO NECKLACE
Q: Where can I find Upright’s privacy policy?
Q: Where can I buy more adhesives?
Q: My shipment is marked as “delivered” but I haven’t received it. What should I do?
Q: What forms of payment do you accept?
Q: Who do I contact for billing or payment-related questions?
Q: What is your return policy?
Q: What is the Upright warranty policy?
Q: Can I change my shipping address?
Q: Are customs and duty taxes included in the order price?
Q: Do you ship internationally?
Q: How long after placing my order will I receive it if I'm in Israel?
Q: How long after placing my order will I receive it if I'm outside of the US?
Q: How long after placing my order will I receive it if I'm in the US?
Q: Can I cancel or change my order?
Q: Will I receive a tracking number?
שאלות נפוצות לפני רכישה
Q: Where is my data stored?
Q: Is the UPRIGHT device noticeable?
Q: How do they stick to my back?
Q: How do I turn off the device?
Q: Can I sync my UPRIGHT GO device with my Apple Watch?
Q: Is it safe to use while pregnant?
Q: Is the UPRIGHT device waterproof?
Q: Is the app compatible with my phone?
Q: Does it produce any kind of radiation?
Q: How do I turn on the device?
Q: Can I use the device without the app?