UPRIGHT GO - HELP CENTER
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FAQs
FAQs
Frequently Asked Questions
73 articles in this collection
Written by
Shani
and
UPRIGHT
Upright Coach Subscription - Top FAQ
Written by
Shani
Updated over a week ago
HOW TO WEAR MY UPRIGHT GO NECKLACE
How to place your Necklace properly
Written by
UPRIGHT
Updated over a week ago
Training & Tracking
Q: When is it better to use the tracking mode?
Written by
UPRIGHT
Updated over a week ago
Q: When should I use the training mode?
Written by
UPRIGHT
Updated over a week ago
Q: How do I switch between training and tracking mode?
Written by
UPRIGHT
Updated over a week ago
Q: What is the difference between training and tracking modes?
Written by
UPRIGHT
Updated over a week ago
The Training Plan
Q: How does it help build long term good habits?
Written by
UPRIGHT
Updated over a week ago
Q: Why is my daily goal only a few minutes?
Written by
UPRIGHT
Updated over a week ago
Q: Can I adjust my training plan?
Written by
UPRIGHT
Updated over a week ago
Q: I completed my training plan - what’s next?
Written by
UPRIGHT
Updated over a week ago
Q: Can I train more than my daily goal requires?
Written by
UPRIGHT
Updated over a week ago
Q: What is the Training Plan?
Written by
UPRIGHT
Updated over a week ago
Setting Your Target Posture
Q: How do I set my posture?
Written by
UPRIGHT
Updated over a week ago
Q: Does it help with forward/rounded shoulders?
Written by
UPRIGHT
Updated over a week ago
Q: How often do I need to set my posture?
Written by
UPRIGHT
Updated over a week ago
Q: Do I need to set my posture from sitting position to standing position?
Written by
UPRIGHT
Updated over a week ago
Trainer Presets
Q: What does “motion range” mean?
Written by
UPRIGHT
Updated over a week ago
Q: What does “delay” mean?
Written by
UPRIGHT
Updated over a week ago
Q: What is the active trainer?
Written by
UPRIGHT
Updated over a week ago
Q: What is the standard trainer?
Written by
UPRIGHT
Updated over a week ago
Q: What is the stationary trainer?
Written by
UPRIGHT
Updated over a week ago
Q: What does the “trainer” feature in the app do?
Written by
UPRIGHT
Updated over a week ago
Order, Shipping & Returns
Q: Where can I find Upright’s privacy policy?
Written by
UPRIGHT
Updated over a week ago
Q: Where can I buy more adhesives?
Buying additional adhesives
Written by
UPRIGHT
Updated over a week ago
Q: My shipment is marked as “delivered” but I haven’t received it. What should I do?
Written by
UPRIGHT
Updated over a week ago
Q: What forms of payment do you accept?
Written by
UPRIGHT
Updated over a week ago
Q: Who do I contact for billing or payment-related questions?
Written by
UPRIGHT
Updated over a week ago
Q: What is your return policy?
Written by
UPRIGHT
Updated over a week ago
Q: What is the Upright warranty policy?
Written by
UPRIGHT
Updated over a week ago
Q: Can I change my shipping address?
Written by
UPRIGHT
Updated over a week ago
Q: Are customs and duty taxes included in the order price?
Written by
UPRIGHT
Updated over a week ago
Q: Do you ship internationally?
Written by
UPRIGHT
Updated over a week ago
Q: How long after placing my order will I receive it if I'm in Israel?
Written by
UPRIGHT
Updated over a week ago
Q: How long after placing my order will I receive it if I'm outside of the US?
Written by
UPRIGHT
Updated over a week ago
Q: How long after placing my order will I receive it if I'm in the US?
Written by
UPRIGHT
Updated over a week ago
Q: Can I cancel or change my order?
Written by
UPRIGHT
Updated over a week ago
Q: Will I receive a tracking number?
Written by
UPRIGHT
Updated over a week ago
Charging & Battery
Q: How long does the UPRIGHT GO 2 battery last?
Written by
UPRIGHT
Updated over a week ago
Q: How long does the UPRIGHT GO battery last?
Written by
UPRIGHT
Updated over a week ago
Q: How will I know when my device is fully charged?
Written by
UPRIGHT
Updated over a week ago
Q: How long does it take to charge the GO 2?
Written by
UPRIGHT
Updated over a week ago
Q: How do I charge my device?
Written by
UPRIGHT
Updated over a week ago
Q: How often should I charge my device?
Written by
UPRIGHT
Updated over a week ago
Adhesives
Q: How do I replace the adhesive?
Written by
UPRIGHT
Updated over a week ago
Q: Is it possible to clean the adhesives?
Written by
UPRIGHT
Updated over a week ago
Q: What are the adhesives made of?
Written by
UPRIGHT
Updated over a week ago
Q: How long does each adhesive last?
Written by
UPRIGHT
Updated over a week ago
Q. My device keeps falling off my back – what should I do?
Written by
UPRIGHT
Updated over a week ago
Q: How can I get more adhesives?
Written by
UPRIGHT
Updated over a week ago
Q: Why does the adhesive stop working after I sweat?
Written by
UPRIGHT
Updated over a week ago
About your UPRIGHT GO
שאלות נפוצות לפני רכישה
כאן תוכלו למצוא את כל המידע שאתם צריכים טרם הרכישה של מכשיר האפרייט גו2
Written by
UPRIGHT
Updated over a week ago
Q: Where is my data stored?
Written by
UPRIGHT
Updated over a week ago
Q: Is the UPRIGHT device noticeable?
Written by
UPRIGHT
Updated over a week ago
Q: How do they stick to my back?
Written by
UPRIGHT
Updated over a week ago
Q: How do I turn off the device?
Written by
UPRIGHT
Updated over a week ago
Q: Can I sync my UPRIGHT GO device with my Apple Watch?
Written by
UPRIGHT
Updated over a week ago
Q: Is it safe to use while pregnant?
Written by
UPRIGHT
Updated over a week ago
Q: Is the UPRIGHT device waterproof?
Written by
UPRIGHT
Updated over a week ago
Q: Is the app compatible with my phone?
Written by
UPRIGHT
Updated over a week ago
Q: Does it produce any kind of radiation?
Written by
UPRIGHT
Updated over a week ago
Q: How do I turn on the device?
Written by
UPRIGHT
Updated over a week ago
Q: Can I use the device without the app?
Written by
UPRIGHT
Updated over a week ago
LED Indicators
Q: What do the different lights mean?
Written by
UPRIGHT
Updated over a week ago
Q: My device is blinking red – what does it mean?
Written by
UPRIGHT
Updated over a week ago
Usage
Q: How do UPRIGHT devices work?
Written by
UPRIGHT
Updated over a week ago
Q: Can I use the UPRIGHT GO while working out?
Written by
UPRIGHT
Updated over a week ago
Q: Can I wear it while sleeping?
Written by
UPRIGHT
Updated over a week ago
Q: How do I place the UPRIGHT GO device on my back?
Written by
UPRIGHT
Updated over a week ago
Q: Can more than one person use the device?
Written by
UPRIGHT
Updated over a week ago
Vibration
Q: Why doesn’t my UPRIGHT GO vibrate right away when I slouch?
Written by
UPRIGHT
Updated over a week ago
Q: The vibration is too weak – can I make it stronger?
Written by
UPRIGHT
Updated over a week ago
Clinical & Research
Q: Do you partner with clinics and/or wellness providers?
Written by
UPRIGHT
Updated over a week ago
Q: Can UPRIGHT GO devices be used to help with spinal conditions such as scoliosis?
Written by
UPRIGHT
Updated over a week ago